Commitment to Privacy LoftyIT provides products and services including Remote support, and personal privacy and identity protection, and we know that you care about how your information is used and shared. LoftyIT is in the online support business to help your IT devices to run smoothly. At times we may need access to certain data on your PC, tablet, mobile phone or other applicable device. We respect your right to privacy. We want to make sure that you understand the type of information we collect about you, how it is used and the safeguards we use to protect it.